One TEA SERVES YOU WITH THE MOST PATIENCE
FAQ
What payment methods do you accept?
Currently, we use PayPal as our payment provider.
What are the shipping costs?
No worries. We offer free shipping. All costs will be on us.
Please check our Shipping Policy.
How long does shipping take?
It depends. Once your order is ready, we'll ship it immediately, normally it will take 7–14 days to most of the countries around the world.
You can also check our Shipping Policy.
Can I track my order?
Yes. Once your order has been sent out, you will receive an email informing you the tracking number.
We'll also track every parcel carefully on our end, dedicating to providing every customer the best service as possible.
What is your return and refund policy?
Please check our Return and Refund Policy.
Do you ship internationally?
The answer is for sure. We can ship to every corner of the world.
How do I contact customer service?
Please send email to contact@oneteastore.com.
You can also submit your info in the contact page.
Why does your website look like an AI thing?
Please check this page.
AI-made website, human-crafted tea.